We respond to requests from former officers and their dependants, both for advice and information on benefits and accommodation, and provide financial assistance to those in need.
New clients call > 020 7808 4175
Existing clients (surname A-K) > 020 7808 4175 (surname L-Z) > 020 7808 4177
Vajira has over 15 years’ experience in the OA. She previously worked for Hillbourne and Dick Associates (Counselling and Coaching Organisation) as an Administrator and her previous job was at the Royal Overseas League as a Banqueting Secretary.
She looks after clients whose surnames start with A-K.
020 7808 4175
Amanda Muhammad: Benevolence Administrator (L-Z)
Amanda joined us from the Regular Forces Employment Association (RFEA) and has been with the OA for many years. She takes cares of clients whose surnames start with L-Z.
020 7808 4177
Bridget Gallagher, Benevolence Secretary
Bridget was previously Deputy Manager of the SSAFA Forces Help London based Stepping Stone Scheme, assisting service families within the scheme to secure onward Social Housing and applicable statutory benefits. She then joined The Royal British Legion’s Welfare Team at Haig House.
Bridget spent 14 years with the Legion engaged in a number of different roles and management positions including National Lead for Independent Living. This was one of the Legions Pathway for Growth Specialist Team Services whose primary aim was to continue with disablement benefit and appeals work while supporting the beneficiary with their wider independent living needs.
Bridget joined the OA in January 2016.
020 7808 4176
Georgina Walters: Benevolence Secretary
In her previous role, George worked at Elizabeth Finn Care for seven years as a caseworker, providing support for beneficiaries, assessing applications and administering grants.
George has worked for a number of organisations providing specialist advice. She has been a Debt and Welfare Benefits advisor in a busy Citizens Advice Bureau and provided 2nd tier advice for Kent Probation service on housing and benefits issues.
She has worked for St Giles Trust as the sole caseworker within two large, busy prisons providing housing and resettlement advice for prisoners. She has also worked as a trainer as part of the charity’s innovative Peer Advisor projects.
020 7808 4179
Rosalind Murray: Benevolence Secretary
Rosalind spent 34 years with The Charity for Civil Servants (formally The Civil Service Benevolent Fund) engaged in a number of different roles; these included both Operations and Management positions, in a Help and Advisory environment, and in supporting volunteers.
Rosalind has managed and supervised staff teams dealing with individual grant giving, advice and guidance, and the support, development and training of national and regional teams of volunteers.
Rosalind also has experience of working in a busy NHS-Social Services Department of her local hospital as an Administrator providing clerical support to the Social Worker Team and ward staff in putting patient discharge plans in place. She joined the OA in January 2013.
020 7808 4169
Rose Atkinson: Benevolence Secretary
Rose graduated from The University of Kent at Canterbury in 2006. Rose worked with Housing 21 Care options as a Care co-ordinator, assessing and tailoring social care for residents of Westminster. Following this employment, she joined Elizabeth Finn Care (EFC) as a Caseworker in the Grants team. Here, she managed her own caseload of beneficiaries, providing advice in the areas of welfare benefits, housing and social care. She also assessed new requests for financial assistance and worked with the PR and Media team in identifying content for external and internal communications. After leaving EFC, she joined Macmillan Cancer Support working as part of the Grants team before joining the OA in November 2012 as a Benevolence Secretary.
020 7808 4174
Nahid Malik: Deputy Head of Benevolence
Nahid Malik coordinates the day-to-day work of the Benevolence team. She is responsible for ensuring that the welfare support, information and advice is updated and relevant.
Nahid graduated with a BSc (Hons) in Applied Social Science and took up the role of Project Coordinator at a Welfare Advisory Centre funded by London Borough of Wandsworth in 1986. She then joined the London Borough of Merton as part of the Housing Benefit Assessment team reviewing applications for assistance. She took a career break for several years while raising her two sons before joining Haig Homes as Rent Officer in 1997. She was then promoted to the role of Tenancy Liaison Officer. While working in this role she obtained an MA in Housing. Nahid joined the Benevolence Department at the Officers’ Association in 2006 and was promoted to Deputy Head of Benevolence in 2011.
020 7808 4173
Angela Bailey: Honorary Representative Support Manager
Angela joined us in November 2014 from Elizabeth Finn Care (the charity for professional people) where for 13 years she supported and briefed its 350 visiting volunteers across the UK. She has extensive experience of the volunteering world and has been Chair of Bath Volunteer Centre and a Trustee of NCVO. She continues to visit beneficiaries for EFC. Prior to working in the voluntary sector she gained an MBA from the London Business School, was a Marketing Manager with British Telecom, and at the beginning of her career taught for the Inner London Education Authority.
All queries regarding volunteering or if you are an OA Hon Rep, should be directed to Angela.
- Deanne Thomas (Chair)
- Ben Farrell MBE
- Surgeon Rear Admiral Calum JG McArthur FRCGP