Impact Report
2014

Building for the future

Since its founding as a charitable organisation in 1920, The Officers’ Association (OA) has supported officers, former officers and their dependants in many ways, helping officers find employment, providing advice and, in cases of need, financial support.

2014 was an important year for the Officers’ Association. It was a year in which we
began to implement the strategy agreed by the Executive Committee, in early 2013.

The new IT system coupled with a thorough review of internal processes laid solid foundations for the future. These allow the organisation to deliver its services more effectively, as well as enable analysis on progress and impact.

The Employment Department has seen significant changes. Its services were more clearly defined and tailored to individual needs with new offices opening in Leeds and Bristol.

New methods of communicating to our employment clients were implemented. There has been a steady rise in the number of officers, serving and retired, registering with the OA.

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