We will process most of the information you give us on the basis of the legitimate interest of providing the support you are seeking. Some of the information we ask for is considered sensitive and classified as ‘special category.’ This includes:
We need your consent to process this type of information; you do not have to give the information but if you do not, it may affect how we can help you. You can withdraw your consent at any time. The information you provide will only be used for the purpose of providing assistance to you.
The OA will retain your full data on its own database for up to seven years after our last contact with you. This will include a record of any payments or material help provided to you. After that, only your name and date of birth will be retained as evidence of whom we have helped.
If you are acting under power of attorney we will retain your name and contact details as above.
We will also retain for up to seven years minimal data of any dependants and of the qualifying person if you yourself are not a former officer.
Salesforce, Financial Force and Callidus Cloud are US companies which have self certified under the EU-US Privacy Shield and introduced standard contractual clauses to comply with the GDPR and to protect your data, including storing it in Europe, but, given the global nature of their activities, we cannot guarantee that they will not process your data outside the European Economic Area (EEA). Other data processors used to support the OA’s administrative and technological functions are based in the UK.
SSAFA may be contacted at: https://www.ssafa.org.uk/about-us/contact-us
Your personal data will be held on the SSAFA managed database for up to 7 years. A full list of the charities who have access to this database can be seen on our website, but only the charities chosen as relevant by us will be able to see your data and they will only use it for the purpose of providing assistance to you. Please let us know if there are charities you would not wish us to contact on your behalf. If you would like a hard copy of the list of charities or would like to know which charities we have shared your data with, please contact us online or by Telephone No 0207 808 4175
We may also share your data with:
You have the right to: